The front desk drowns in routine calls. Give patients a faster answer.
An assistant that answers patients over text and resolves routine scheduling, billing, and insurance questions without a person. Clinical matters route straight to your staff.
Signed privacy agreement · Sensitive-data detection · Full audit logging
Riverside Family Clinic
Text message · replies in seconds
The daily reality
Most front-desk calls never needed a person.
Scheduling on repeat
Confirmations, reschedules, and cancellations fill the line all day.
Billing balance questions
Patients call to ask what they owe before they will book again.
Insurance eligibility
“Do you take my plan?” arrives across every location, every hour.
What it does
It resolves the routine and respects the boundary.
Connected to your scheduling and records systems, so it acts on requests instead of just taking a message.
Confirm and reschedule, live
A live connection to your scheduling and records systems lets the assistant confirm visits, move appointments, and check balances directly.
Private, protected conversations
A signed privacy agreement, sensitive-data detection, and full audit logging keep every patient exchange protected.
One console, every location
Roll out across five to forty locations, each with its own hours, providers, and insurance lists, under one set of privacy rules.
Audit-ready by default
A compliance dashboard records every patient interaction and produces audit-ready reports whenever a review comes.
Routine matters resolved. Clinical matters stay human.
The assistant handles scheduling, billing, and insurance questions over text. Anything clinical routes to your staff, and every protected conversation is logged for review.
- Signed privacy agreement on file before launch
- Sensitive-data detection on every message
- Full audit logging and audit-ready reports
Who it is for
For operations teams running five to forty locations.
Run by a non-clinical operations leader who is accountable for privacy and uptime across the whole group.
Dental groups
Multi-location practices with steady recall and reschedule volume.
Outpatient networks
High call volume across sites with shared scheduling rules.
Specialty clinics
Distinct provider directories and insurance panels per site.
Primary-care groups
Everyday confirmations, billing, and eligibility, no app required.
Connects to the scheduling and records systems your locations already run.
~50%
Share of routine calls resolved automatically within the first two months live.
~1 month
Onboarding support gets a group live across all locations in about a month.
Peer-led
Results at one group spread to peers through medical association networks.
Fewer routine calls. Protected privacy. Faster patient answers.
The assistant handles scheduling, billing, and insurance questions across every location, and routes clinical matters to your staff.