Your front desk answers 200 scheduling calls a week. Here is what 40 % fewer looks like.
An intelligent assistant that resolves routine patient scheduling, billing, and insurance questions automatically — without a staff member touching the call. Clinical questions route straight to your team.
What changes in 60 days
40 % or more of routine inbound calls — scheduling, billing, insurance — resolved automatically, across every location.
Signed privacy agreement · Sensitive-data detection · Full audit logging
Riverside Clinic Group
Text message · 2:14 PM
The daily reality for multi-location clinic operations
Front-desk staff spend most of their day answering the same questions.
Every location, every day — the same three categories fill the phone line.
Scheduling calls on repeat
Confirmations, reschedules, cancellations — the same requests, every hour, across every site.
Billing balance questions
Patients call to ask what they owe before they will book again — a question a computer can answer in seconds.
Insurance eligibility
"Do you take my plan?" — arriving at every location, every day, taking a staff member off more urgent work each time.
What the assistant does
Routine questions resolved. Clinical matters stay human.
Connected directly to your scheduling and records systems, so it acts on requests instead of just taking a message.
Live scheduling and reschedules
A direct connection to your records and scheduling systems lets the assistant confirm, move, and cancel appointments without anyone picking up the phone.
Privacy built in from the start
Every patient conversation is encrypted, sensitive health information is detected and protected automatically, and a signed privacy agreement is on file before the first patient message arrives.
One dashboard, every location
Each location sets its own hours, provider list, accepted insurance plans, and escalation contacts from a single screen. Privacy rules stay consistent across all sites.
Audit-ready by default
Every conversation is logged, every interaction involving protected health information is flagged, and reports export in the formats your compliance team needs for annual reviews.
Patient privacy is not an add-on. It is the starting point.
The signed legal privacy agreement your compliance officer requires before approving any patient-facing tool is included in every paid plan — day one, every location, no extra step.
- Signed privacy agreement on file before launch
- End-to-end encryption on every patient conversation
- Automatic sensitive-data detection and flagging
- Full audit log and exportable compliance reports
- Named compliance contact and priority response for privacy questions
Built for one buyer
The operations director managing patient communication across five to forty locations.
If a central operations leader is accountable for front-desk performance and patient communication across all sites, this is the buyer who gets the most out of it fastest.
Multi-location dental groups
High recall and reschedule volume across locations — the assistant handles confirmation calls so hygienists and front-desk staff focus on the chair, not the phone.
Outpatient specialty networks
Dermatology, orthopedics, physical therapy, and similar groups — distinct insurance panels per site, high eligibility call volume. Each location configured for its own rules, one set of privacy controls.
Connects to the scheduling and records systems your locations already run.
athenahealth, eClinicalWorks, Epic MyChart, NextGen, and Greenway Health — reads and writes live data so the assistant resolves requests, not just routes them.
For clinical triage and medical advice, purpose-built clinical tools exist for that job — this assistant stays in its lane, handling scheduling, billing, and insurance only.
Early results and support
What clinic operations teams see in the first sixty days.
40%+
of non-clinical inbound calls resolved automatically by the assistant — within sixty days of going live at early adopter groups.
30 days
A dedicated onboarding specialist takes a clinic group live across all its locations in about a month, not six months.
Hours
Response time for any patient privacy-related issue — a named compliance contact, not a general support queue.
"We tried a general-purpose chat tool and hit a wall with compliance. Once the legal agreement came back asking us to sign away data rights, we had to pull it. The privacy agreement being included — already signed — before launch changed the whole conversation with our compliance officer."— Operations director, eight-location dental group
Pricing built for operations directors
Per-location pricing — so you can do the math for your whole network right now.
Starter
Per location /mo
For clinic groups with 5 – 10 locations
- 2 connected records systems per location
- Active patient assistant per location
- Audit-ready report exports
- Signed privacy agreement included
Network
Per location /mo
For groups with 11 or more locations
- All 5 major records systems per location
- Unlimited active assistants
- Dedicated onboarding specialist
- Named compliance contact, priority response
- Signed privacy agreement included
See what 40 % call deflection saves for your group
Enter your location count and weekly call volume — we will show you projected staff hours recovered and cost avoided per year. Available when you request early access.
See what your front desk gets back.
Patient privacy met from day one. Live across all locations in thirty days. Forty percent of routine calls resolved without staff involvement.
For clinic groups ready to pilot: a thirty-day pilot is available for groups deploying to five or more locations simultaneously.